Miraal Vogue Shipping and Returns Policy
Shipping Policy
1. Processing Time:
- All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
Delivery delays can occasionally occur.
3. Shipment Confirmation & Order Tracking:
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes:
- Miraal Vogue is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages:
- Miraal Vogue is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
1. Return Process:
- To return an item, please email customer service at miraalvogue@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Miraal Vogue Returns
RMA #: [Your RMA Number]
Karachi Industrial Area
Karachi, Pakistan
+923192474529
2. Return Shipping:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
3. Refunds:
- After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
- Items must be returned in new and unused condition, with all original tags and labels attached.
4. Exchanges:
- We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at miraalvogue@gmail.com with details of the product and the defect.
5. Non-returnable Items:
- The following items cannot be returned:
- Sale items
- Gift cards
- Personal care items (e.g., cosmetics, underwear, etc.)
6. Questions:
- If you have any questions concerning our return policy, please contact us at:
- Email: miraalvogue@gmail.com
- Phone: +923192474529
Shipping Policy
1. Processing Time:
- All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
Delivery delays can occasionally occur.
3. Shipment Confirmation & Order Tracking:
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes:
- Miraal Vogue is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages:
- Miraal Vogue is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
1. Return Process:
- To return an item, please email customer service at miraalvogue@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Miraal Vogue Returns
RMA #: [Your RMA Number]
Karachi Industrial Area
Karachi, Pakistan
+923192474529
2. Return Shipping:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
3. Refunds:
- After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
- Items must be returned in new and unused condition, with all original tags and labels attached.
4. Exchanges:
- We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at miraalvogue@gmail.com with details of the product and the defect.
5. Non-returnable Items:
- The following items cannot be returned:
- Sale items
- Gift cards
- Personal care items (e.g., cosmetics, underwear, etc.)
6. Questions:
- If you have any questions concerning our return policy, please contact us at:
- Email: miraalvogue@gmail.com
- Phone: +923192474529